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    Fox Valley Magazine
    Home » In-Person Drivers License Renewal Will Require Appointments Beginning September 1
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    In-Person Drivers License Renewal Will Require Appointments Beginning September 1

    Fox Valley MagazineBy Fox Valley MagazineJuly 31, 2023No Comments4 Mins Read
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    (Photo credit Andrew Adams)

    By ANDREW ADAMS  
    Capitol News Illinois 

    Drivers who need to renew their license at a secretary of state facility will likely have to make an appointment starting this fall.

    Starting Sept. 1, 44 driver services facilities in medium- to large-sized cities around the state will require appointments for driver services – things like renewing a license, updating a license to meet Real ID requirements or taking a driving test. Vehicle services, like title registration, will still be offered on a walk-in basis. 

    The facilities impacted by the move to appointment-based service are in some of the state’s most high-traffic locations. These include all but one of the locations in Chicago as well as locations in Aurora, Deerfield, Naperville, Waukegan, Champaign, Decatur, Bloomington, Peoria and more.

    • Aurora Appointments Offered
      339 E. Indian Trail, Aurora, IL 60505
    • Bridgeview Appointments Offered
      7358 W. 87th St., Bridgeview, IL 60455
    • Chicago Central
      160 N. LaSalle, Chicago, IL 60601
    • Chicago Diversey Express Appointments Offered
      4642 W. Diversey St., Chicago, IL 60641
    • Chicago Heights Appointments Offered
      570 W. 209th St., Chicago Heights, IL 60411
    • Chicago North Appointments Offered
      5401 N. Elston Ave., Chicago, IL 60630
    • Chicago Public Service
      17 N. State St., Ste. 1000, Chicago, IL 60602
    • Chicago South Appointments Offered
      9901 S. Dr. Martin Luther King Jr. Dr., Chicago, IL 60628
    • Chicago West Appointments Offered
      5301 W. Lexington St., Chicago, IL 60644
    • Deerfield Appointments Offered
      Deerfield Park Plaza, 405 Lake Cook Rd., A6-9, Deerfield, IL 60015
    • Deerfield Express Appointments Offered
      Annex, 405 Lake Cook Rd., Deerfield, IL 60015
    • Des Plaines Appointments Offered
      1470 Lee St., Des Plaines, IL 60018
    • Elgin Appointments Offered
      595 S. State, Elgin, IL 60123
    • Elk Grove Village
      650 Roppolo Dr., Elk Grove Village, IL 60007
    • Joliet Appointments Offered
      201 S. Joyce Rd., Joliet, Il 60435
    • Lake Zurich Appointments Offered
      951 S. Rand Road, Lake Zurich, IL 60047
    • Lockport Appointments Offered
      1029 – 31 E. 9th St., Lockport, IL 60441
    • Lombard Appointments Offered
      837 S. Westmore B27, Lombard, IL 60148
    • Melrose Park Appointments Offered
      1903 N. Mannheim Rd., Melrose Park, IL 60160
    • Midlothian Appointments Offered
      14434 S. Pulaski, Midlothian, IL 60445
    • Naperville Appointments Offered
      931 W. 75th St., Ste. 161, Naperville, IL 60565
    • Orland Township Appointments Offered
      14807 S Ravinia Ave, Orland Park, IL 60462
    • Plano Appointments Offered
      236 Mitchell Dr., Plano, IL 60545
    • Schaumburg Appointments Offered
      1227 E. Golf Rd., Schaumburg, IL 60173
    • South Holland
      41 W. 162nd St., South Holland, IL 60473
    • St. Charles Appointments Offered
      3851 E. Main St., St. Charles, IL 60174
    • Waukegan Appointments Offered
      617 S. Green Bay Rd., Waukegan, IL 60085
    • West Chicago
      721 Kress Rd.,West Chicago, IL 60185
    • Woodstock Appointments Offered
      428 S. Eastwood Dr., Woodstock, IL 60098

    The change in policy is accompanied by a standardization of hours at driver services facilities. All driver services facilities will operate from 8am to 5:30pm, Monday through Friday. Sixteen locations will offer Saturday morning hours from 8 a.m. to 12:30 p.m. 

    “Our goal is to change the stereotype of dealing with government offices,” Secretary of State Alexi Giannoulias said on Thursday, noting that he hopes customers have a “positive experience.”

    Appointments can be made by visiting the secretary of state’s website at ilsos.gov or by calling 844-817-4649. 

    Giannoulias said that the cost of implementing the changes falls within the existing secretary of state’s budget. 

    “This is sort of the first major step in implementing the rest of our modernization goals,” Giannoulias said.

    Giannoulias also encouraged Illinoisans to make use of online services when possible, including driver’s license renewal and ordering license plate stickers. The secretary of state’s office also received more than $75 million in this year’s budget for its IT modernization efforts, which have already resulted in an overhaul of the office’s website, ilsos.gov.

    “The revamped website is more intuitive and prioritizes our most popular programs and services so customers can find the information they want and need faster and more conveniently,” Giannoulias said in a July 12 news release. 

    It’s a continuation of several pandemic-driven shifts toward modernization for the secretary of state’s office. That process began under former secretary Jesse White, who held the office for more than two decades before Giannoulias took office in January. 

    These pandemic-era modernizations included piloting appointment-based service and offering expanded online services for drivers. 

    [email protected]

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